We build the systems your business runs on.
Since 2017, Smart Ideal Technology has been the integrated technology partner for retailers, manufacturers, distributors, and operators across three continents. Eleven services. One team. One source of accountability.
It started with one factory. Then a chain. Then dozens.
We didn't start with an idea. We started with an operational pain we kept seeing in every client: systems that don't talk, reports that lag, decisions made without numbers.
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2017 The start
Smart Ideal founded in Cairo. First project: a 5-branch POS deployment in 6 weeks.
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2019 ERP focus
Launched Smart ERP — our own Oracle-backed platform. Ten distributors moved to a unified instance.
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2021 Saudi market
Riyadh office opened. First major manufacturing client in Jeddah. Full ZATCA Phase-1 integration.
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2023 Egypt e-invoice
Certified by Egypt Tax Authority (ETA) for e-invoicing. Crossed 100 active clients.
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2024 Industrial automation
First OEE deployment in Jeddah across 8 production lines. Team grew to 22 engineers.
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2026 US presence
California operations office opened. 200+ active clients across three countries.
Engineering, not assembly.
The market is crowded with integrators who resell. We take full responsibility for the outcome.
No black boxes
Every system we ship is documented, version-controlled, and handover-ready — you get the source and the docs.
Concrete metrics
Every engagement has a measurable outcome agreed before we start — accountable to numbers, not words.
Bilingual, native
English code, engineering rigor; Arabic-first delivery and support — no Google-Translate workflows.
We operate, not just deliver
Most clients keep us on for SLA support after launch — handover is not abandonment.
Connectors, not vendors
We integrate SAP, Oracle, Odoo, Microsoft Dynamics — we connect what you have, not force what we sell.
Ship in weeks
MVP in 4-8 weeks. Phased. Weekly. No "see-you-in-6-months" black holes.
Engineers leading engineers.
Mahmoud Radwan
15+ years engineering ERP/POS systems for retail, manufacturing, and distribution clients across the region. Deep background in Oracle database engineering, APEX application development, and industrial automation. Every technical decision in the company goes through a real engineering review — because quality is not a slogan.
Three countries. One team. Extended operating hours.
Villa 318, Al Choueifat, 5th Settlement — in front of Down Town Mall, New Cairo
Al Olaya district, Riyadh — Saudi Arabia
Stockton, California — United States
Eleven capabilities. One integrated solution.
Stop juggling vendors. Everything you need under one roof.
We work with what works.
Vendor-neutral. Open to the best fit.
What you get from us. Always.
These aren't slogans. They're clauses in every contract.
- Fixed price per phase — no invoice surprises.
- Support response within one business hour.
- Full source + documentation handed over at launch.
- Written + video training for every end user.
- Quarterly performance review with your CFO.
- Refund clause if we miss the agreed outcome.
We build the systems. You build the business.
Tell us where you are. We'll come back with a number, a plan, and a date — not a promise.